How do I enable the 'Open with Explorer' option in SharePoint on Windows 10

Issue

On Windows 10, when opening a document library using Microsoft Edge (default browser), the feature ‘Open with Explorer’ is greyed out\disabled.

For an on premise SharePoint site 

You can manually map SharePoint to a network drive. However, mapping must occur on the top level of the document library.

For example - https://collaborate.deakin.edu.au/division/esolutions/TeamInformation/<document library name>/folderA/folderB/folderC

1. Open 'File Explorer'.

2. Right click on the 'Computer' icon, select 'Map network drive'
3. Select a ‘Drive’ letter from the drop down box that is not in use.

4. Copy the document library URL.
   Note: copy only to the top-level of the document library, for example - https://collaborate.deakin.edu.au/division/esolutions/TeamInformation/<document library name>/folderA/folderB/folderC

5. Paste this URL in the ‘Folder’ textbox. 

6. Click “Finish”.

The entire document library is now available to you when you click on the relevant network drive.

For online hosted SharePoint site

The ‘Open in Explorer’ feature is available when using Internet Explorer.

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